A large enterprise client managing product licenses for 7,000 users was dealing with an inefficient, manual system that relied on Excel and a single individual for tracking. Each license cost $1,000, and the company was losing money due to:
- Delayed processing of license requests, affecting employee productivity.
- Licenses remaining tied to former employees, wasting resources.
- Licenses not properly reallocated when users changed devices.
The client sought a solution to automate license management, reclaim unused licenses, and streamline operational efficiency while minimizing risks associated with poor software practices and security vulnerabilities.